Privacy Policy
Effective Date: 08/12/2024
Last Updated: 08/12/2024
Mooncrack Tap to Earn ("App") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data, as well as your rights regarding your information.
By accessing or using the App, you consent to the practices described in this Privacy Policy. If you do not agree, you must not use the App.
1. Information We Collect
This section outlines the types of data the App collects from users to ensure functionality, security, and compliance. By using the App, you acknowledge and consent to the collection of this data as described below.
1.1. Information You Provide Directly
We collect data directly provided by you or through your interactions within the App. This includes, but is not limited to:
1.1.1. Telegram Profile Information:
When you use the App, we automatically access and collect publicly available data from your linked Telegram account, including:
- Telegram username.
- Telegram user ID.
- Profile picture (if available).
1.1.2. Email Address:
If required for tasks, rewards, or communication purposes, we may collect your email address when provided directly by you. Email addresses are used for:
- Task and reward validation.
- User account communication, including policy updates and notifications.
- Anti-fraud measures (e.g., verifying account authenticity).
1.1.3. Additional Information Submitted by You:
Users may voluntarily provide additional information when engaging with specific App features, customer support, or surveys, including but not limited to:
- User-submitted documents for account verification or fraud prevention (e.g., government-issued ID).
- Personal preferences or opinions expressed in surveys.
- Support tickets or inquiries that may include user-specific details.
1.2. Information Collected Automatically
We automatically collect certain information to monitor user activity, ensure App functionality, and protect against misuse or fraud. This includes:
1.2.1. Usage Data:
Data related to your interactions within the App, such as:
- Actions performed, including taps, referrals, and task completions.
- Time spent navigating the App and specific features accessed.
- Points earned, redeemed, or forfeited due to rule violations.
- Patterns of usage to identify potential abuse or fraudulent behavior.
1.2.2. Device Information:
Information about the device(s) you use to access the App, including:
- Device type (e.g., mobile phone, tablet, desktop).
- Operating system and version (e.g., iOS 16, Android 13).
- Browser type and version (if accessing the App via a browser).
- Unique device identifiers, including MAC addresses and hardware models.
- Network details, such as carrier information or IP address.
1.2.3. Location Data:
Approximate geographic location, derived from:
- IP address analysis.
- Device settings, including location permissions.
- Network and timezone data for operational or legal purposes (e.g., to enforce geographic restrictions).
1.2.4. App Performance and Diagnostics:
Technical data to improve performance and identify errors, including:
- App crash logs and error reports.
- API interaction metrics.
- Data transmission latency and success rates.
1.2.5. Behavioral Patterns:
Information collected through analytics tools to identify behavioral trends, including:
- Frequency of App usage.
- Referral and engagement rates.
- Repeated or abnormal activity indicative of automated tools or manipulation.
1.3. Information from Third Parties
We may receive additional user data from trusted third-party partners to validate task completion, improve functionality, or prevent fraud. This includes:
1.3.1. Task and Reward Validation:
When completing tasks or earning rewards linked to external systems, we may collect the following:
- Status updates from third-party task providers.
- Confirmation of task completion (e.g., proof of purchase or engagement).
- External partner feedback regarding fraudulent or non-compliant activity.
1.3.2. Account Verification and Compliance:
To ensure compliance with these Terms and prevent fraudulent behavior, we may process:
- Identity verification data shared by authorized verification providers.
- Cross-references with sanctioned or restricted user databases.
1.3.3. Marketing and Advertising Partners:
Data shared with or received from advertising platforms or marketing affiliates to:
- Track referral activity and ensure reward eligibility.
- Validate the performance of marketing campaigns.
- Detect misuse of promotional codes or referral systems.
1.3.4. Fraud Detection Services:
We may utilize third-party fraud prevention tools to:
- Cross-check user data against known patterns of abuse.
- Monitor and flag potentially malicious activity.
Additional Provisions for Data Collection
1.4. Sensitive and Prohibited Data
- Prohibited Data: The App does not intentionally collect sensitive personal data, such as racial or ethnic origin, political opinions, religious beliefs, or health information. Users are strictly prohibited from submitting such data within the App.
- Sensitive Data Disclosure: If such data is inadvertently provided (e.g., via support tickets), the Company reserves the right to delete it without notice to maintain compliance with legal requirements.
1.5. User Obligations in Data Sharing
By using the App, you warrant that:
- Any data you provide is accurate, truthful, and belongs to you or you have the necessary permissions to share it.
- You will not submit false, misleading, or incomplete data to exploit App features.
- You will notify the Company immediately if you suspect unauthorized data use or access.
1.6. Data Retention and Monitoring
- The data collected under this section may be retained for as long as necessary to fulfill operational, legal, or compliance purposes, including fraud prevention.
- Behavioral and usage data may be monitored in real time or retroactively to identify violations of the Terms or suspicious activity.
1.7. Limitations and User Consent
By using the App, you consent to:
- The collection of all data described in this section.
- The processing and storage of your data in jurisdictions where the Company or its partners operate, even if such jurisdictions do not have equivalent data protection laws. We also use services such as Webflow; Heroku; Hostinger; Google Hosted Libraries; Google Fonts. and other services to make sure the experience is the best for everyone.
- The use of your data for purposes outlined in this Privacy Policy and any related Terms of Use.
2. How We Use Your Information
This section explains how the data collected under Section 1 is used to ensure App functionality, safeguard platform integrity, and meet legal and operational requirements. By using the App, you agree to the purposes outlined below.
2.1. App Functionality
Your data is essential to ensure the core functionalities of the App, including but not limited to:
2.1.1. Core Features:
- Enabling points tracking for user activities, such as taps, referrals, and task completions.
- Processing and redeeming Moonfame tiers or other in-App benefits.
- Facilitating seamless user access and navigation within the App.
2.1.2. User Experience Monitoring:
- Analyzing usage patterns to identify bugs, errors, or inefficiencies.
- Enhancing performance by optimizing features and reducing App latency.
- Customizing the user experience based on individual preferences and activity trends.
2.1.3. Technical Improvements:
- Using aggregated performance metrics to identify areas for technical upgrades.
- Testing new features or functionalities through data-driven insights.
2.2. Rewards Management
Collected data is used to facilitate and manage the reward systems integral to the App:
2.2.1. Eligibility Verification:
- Cross-checking user activity and compliance with task-specific requirements to confirm reward eligibility.
- Ensuring accurate calculation of points, milestones, and other metrics.
2.2.2. Reward Distribution:
- Issuing cryptocurrency payouts or other prizes based on validated activity.
- Allocating Moonfame tiers and other non-cash benefits to eligible users.
2.2.3. Error Resolution:
- Addressing discrepancies in reward calculations or payouts.
- Resolving user-reported issues regarding unredeemed or misallocated rewards.
2.2.4. Safeguards Against Fraudulent Claims:
- Analyzing user data to identify fraudulent reward claims (e.g., fake referrals or task manipulations).
2.3. Fraud Prevention and Security
Data is analyzed to protect the integrity of the App and safeguard users against fraud or misuse.
2.3.1. Fraud Detection and Prevention:
- Identifying and mitigating fraudulent behaviors, such as:some text
- Creation of multiple accounts.
- Use of automated tools or bots to manipulate activities.
- Submission of false task completions.
- Monitoring for irregular patterns of activity that may indicate non-compliance.
2.3.2. Platform Security:
- Securing user accounts and data against unauthorized access or tampering.
- Preventing misuse of App resources, including unauthorized referrals or redemption of rewards.
2.3.3. Investigative Measures:
- Retaining data for active and retroactive investigations of suspected violations.
- Cooperating with third-party fraud detection services to cross-verify user activities.
2.4. Marketing and Communication
We may use your contact information and activity data for direct communication and marketing purposes.
2.4.1. Notifications and Announcements:
- Sending updates about new tasks, features, events, or promotions.
- Informing users about changes to policies, terms, or App functionalities.
2.4.2. Account-Related Communication:
- Providing confirmations, receipts, or alerts related to account activities (e.g., rewards earned or referrals completed).
- Sending reminders for task deadlines, unredeemed points, or inactive accounts.
2.4.3. Promotional Activities:
- Sharing information about partner events or campaigns.
- Sending targeted marketing messages based on user preferences and activity history.
2.4.4. Opt-Out Options:
- Users may opt-out of promotional communications while continuing to receive essential account-related messages.
2.5. Compliance and Legal Obligations
Data may be processed to ensure compliance with applicable laws and protect the Company from legal or regulatory risks.
2.5.1. Legal Compliance:
- Ensuring adherence to jurisdiction-specific laws governing data protection, cryptocurrency, taxation, or online rewards programs.
- Retaining records to meet regulatory or audit requirements.
2.5.2. Enforcing Terms and Conditions:
- Investigating and taking action against violations of the App’s Terms of Use.
- Disqualifying users from rewards or App access for non-compliance.
2.5.3. Legal Disclosures:
- Providing data to regulatory authorities, courts, or law enforcement agencies when required by law.
- Responding to legal claims or protecting the rights, safety, or property of the Company, users, or third parties.
Additional Provisions for Data Use
2.6. Data Minimization
We ensure that data is used only to the extent necessary to fulfill the purposes outlined above. Any excess data collected inadvertently will be deleted or anonymized unless required for legal compliance.
2.7. Transparency in Processing
Users may request clarification on specific data uses through the contact details provided in the Privacy Policy.
2.8. Consent and Withdrawal
By using the App, you consent to the use of your data as described. Users may withdraw their consent for specific uses (e.g., marketing) by contacting the Company. Withdrawal of consent for essential uses (e.g., fraud prevention) may result in restricted access to the App.
3. How We Share Your Information
This section outlines the circumstances under which we may share your information, ensuring transparency, legal compliance, and safeguarding user data. The Company is committed to limiting data sharing to only what is necessary for operational, legal, or compliance purposes.
3.1. We Do Not Sell Personal Data
3.1.1. The Company does not, under any circumstances, sell your personal data to third parties for marketing, advertising, or other independent purposes.
3.1.2. Any sharing of your data is strictly in line with the purposes described in this Privacy Policy and is subject to contractual safeguards.
3.2. Sharing with Third-Party Partners
3.2.1. Verification of Tasks and Rewards:
We may share your information with trusted third-party partners responsible for:
- Verifying task completion for rewards eligibility.
- Distributing rewards, including cryptocurrency payouts, to ensure compliance with App rules.
- Cross-checking data for authenticity and anti-fraud purposes.
3.2.2. Categories of Data Shared with Partners:
- Email addresses or other identifiers required for task validation.
- Points and activity data necessary to verify eligibility for specific rewards or programs.
- Location or device details when mandated by jurisdictional regulations.
3.2.3. Partner Safeguards:
- Partners are bound by legal agreements restricting the use of your data to the purposes specified.
- Data shared with partners is encrypted and transmitted using secure protocols.
- Partners are subject to compliance audits to ensure adherence to data protection laws.
3.2.4. Your Rights in Third-Party Data Sharing:
- You may request information about the partners your data has been shared with, subject to legal and operational limitations.
- Opting out of certain third-party verifications may result in restrictions on accessing rewards or completing tasks.
3.3. Sharing with Service Providers
3.3.1. Operational Necessity:
To maintain the App’s functionality and ensure a seamless user experience, we work with third-party service providers for:
- Cloud Storage and Database Management: Securely storing user data and enabling efficient data retrieval.
- Analytics and Performance Monitoring: Tracking App performance, usage patterns, and feature effectiveness.
- Payment and Transaction Processing: Facilitating cryptocurrency payouts, including fee deductions and compliance checks.
3.3.2. Categories of Data Shared with Service Providers:
- User IDs, activity logs, and device details for analytics purposes.
- Email addresses and task completion data for database synchronization.
- Wallet addresses for cryptocurrency reward payouts.
3.3.3. Provider Safeguards:
- Service providers are contractually prohibited from using your data for purposes beyond the scope of their services.
- Access to data is limited to authorized personnel within the provider’s organization.
- Providers must comply with industry-standard security protocols and relevant data protection laws (e.g., GDPR, CCPA).
3.3.4. Geographic Considerations:
- Some service providers may operate in jurisdictions with data protection laws differing from your own.
- By using the App, you consent to the transfer of your data to such jurisdictions, as outlined in Section 9 (International Data Transfers).
3.4. Sharing for Legal Compliance
3.4.1. Obligations to Disclose:
We may disclose your data to third parties, including government agencies and law enforcement, if required to do so by:
- Applicable laws or regulations.
- Legal processes such as subpoenas, court orders, or administrative requests.
3.4.2. Situations Requiring Disclosure:
- To investigate or respond to potential violations of the App’s Terms or fraudulent activities.
- To protect the rights, safety, and property of the Company, users, or third parties.
- To comply with financial regulations governing cryptocurrency transactions, taxation, or anti-money laundering (AML) laws.
3.4.3. Scope of Disclosure:
- Only the minimum amount of data necessary to fulfill the legal requirement will be disclosed.
- Where permissible, we will notify you of such disclosures unless prohibited by law.
3.4.4. Retention of Disclosure Records:
- The Company will maintain records of legal disclosures to ensure transparency and accountability, subject to applicable confidentiality requirements.
3.5. Additional Safeguards in Data Sharing
3.5.1. Data Minimization:
We only share data that is strictly necessary for the intended purpose. Excess or irrelevant information is excluded.
3.5.2. Secure Transmission:
Data shared with third parties is encrypted and transmitted using secure methods to prevent unauthorized access during transit.
3.5.3. Monitoring and Audits:
The Company regularly audits third-party partners and service providers to ensure compliance with contractual obligations and data protection laws.
3.6. User Rights Related to Data Sharing
3.6.1. Access and Transparency:
- Users may request a list of third-party entities with whom their data has been shared, subject to legal restrictions.
- You can inquire about the specific purposes for which your data was shared.
3.6.2. Opt-Out Options:
- While certain data-sharing activities are essential for App functionality, users may opt out of non-essential sharing, such as marketing-related data exchanges.
- Opting out may impact your ability to complete tasks or receive rewards reliant on third-party verification.
3.6.3. Revocation of Consent:
- Users can withdraw consent for data sharing by contacting us, although this may restrict access to certain App features or rewards.
4. Data Storage and Retention
4.1. Storage Locations
- Your data is stored on secure servers hosted by trusted providers.
- Crypto-related information may be stored securely using blockchain technology, where applicable.
4.2. Retention Period
- We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.
- Inactive accounts and associated data may be deleted after a reasonable period.
5. Your Rights and Choices
This section outlines the rights you have concerning your personal data, based on applicable data protection laws such as the General Data Protection Regulation (GDPR) for European Union (EU) users and the California Consumer Privacy Act (CCPA) for California users. We also detail how to exercise these rights and the limits or exceptions that may apply.
5.1. Rights Under GDPR (Applicable to EU Users)
If you are an EU user, you have the following rights under the GDPR:
5.1.1. Access
You have the right to:
- Request confirmation of whether your personal data is being processed.
- Obtain a copy of the personal data we hold about you in an accessible and machine-readable format.
5.1.2. Rectification
You can request corrections to:
- Inaccurate or outdated personal data.
- Incomplete information, which you may supplement with additional details.
5.1.3. Erasure ("Right to Be Forgotten")
You have the right to request the deletion of your personal data when:
- The data is no longer necessary for the purposes it was collected.
- You withdraw consent for its processing (where consent is the legal basis).
- You object to processing, and there are no overriding legitimate grounds.
- The data was unlawfully processed or must be erased to comply with a legal obligation.
Exceptions:
- We may retain your data if required for legal compliance, fraud prevention, or dispute resolution.
5.1.4. Restriction of Processing
You may request to limit how your personal data is processed if:
- You contest its accuracy.
- You object to its processing and verification of overriding legitimate grounds is pending.
- The data is no longer needed, but you require it for legal claims.
5.1.5. Data Portability
You can request a copy of your personal data in a structured, commonly used, and machine-readable format. This allows you to transfer your data to another controller without hindrance, where technically feasible.
5.1.6. Objection to Processing
You have the right to object to:
- Data processing based on legitimate interests or public interest grounds.
- Processing for direct marketing purposes (e.g., email notifications or promotional campaigns).
5.1.7. Automated Decision-Making
You can request:
- Exclusion from decisions based solely on automated processing that significantly affects you (e.g., profiling).
5.2. Rights Under CCPA (Applicable to California Users)
If you are a California user, the following rights apply under the CCPA:
5.2.1. Access
You may request details about:
- The categories of personal data we collect.
- The purposes for which the data is collected.
- The categories of third parties with whom your data is shared.
- Specific pieces of personal data we hold about you.
5.2.2. Deletion
You can request the deletion of personal data we have collected, subject to the following exceptions:
- Data necessary to complete a transaction or provide a service you requested.
- Data used to comply with legal obligations or detect and prevent fraudulent or illegal activities.
5.2.3. Opt-Out of Sale of Personal Data
You have the right to opt out of the sale of your personal data.
- Note: The Company does not sell personal data as defined under the CCPA.
5.2.4. Non-Discrimination
You will not be denied services, charged different prices, or receive lower quality services for exercising your rights under the CCPA.
5.3. How to Exercise Your Rights
5.3.1. Submission of Requests
To exercise any of the rights outlined in this section, contact us via the following:
- Email: hello@mooncrack.io
- Subject Line: "Data Rights Request"
- Include the following information for verification:some text
- Your name and email address used to register with the App.
- Details of the specific request (e.g., access, rectification, deletion).
5.3.2. Verification of Identity
- We may require additional information or documentation to verify your identity before processing your request.
- Verification measures are in place to prevent unauthorized access to your data.
5.3.3. Response Timeframes
- GDPR: We will respond to your request within 30 days from receipt, as required under the GDPR.
- CCPA: For California users, responses will be provided within 45 days, with a potential extension of another 45 days if necessary (we will notify you of any extension).
5.3.4. Restrictions and Exceptions
- Certain rights may not be exercised if they conflict with legal obligations, operational requirements, or legitimate interests, as allowed under GDPR or CCPA.
- For example, data required to comply with anti-fraud measures or blockchain records that cannot be altered due to technical limitations may not be eligible for erasure.
5.4. Additional Rights and Jurisdictional Variations
5.4.1. Users in other jurisdictions may have rights similar to or beyond those described under GDPR or CCPA.
- Requests from such jurisdictions will be handled in compliance with local data protection laws.
5.4.2. If local laws provide you with additional rights, you may contact us to discuss how those rights can be accommodated.
5.5. Record Keeping for Data Requests
5.5.1. The Company maintains records of all data requests and their resolutions to:
- Demonstrate compliance with data protection laws.
- Monitor patterns of abuse or fraudulent requests.
5.5.2. User data related to requests will not be used for other purposes and will be securely deleted upon resolution, unless required for legal or regulatory purposes.
6. Security of Your Information
We prioritize the protection of your personal data and implement comprehensive security measures to mitigate risks. However, no system is entirely foolproof, and you are encouraged to take additional precautions to safeguard your information.
6.1. Security Measures
6.1.1. Encryption
- Personal data is encrypted both in transit (using TLS/SSL protocols) and at rest (using industry-standard AES encryption or equivalent) to prevent unauthorized access.
6.1.2. Access Control
- Access to personal data is restricted to authorized personnel only, based on the principle of least privilege.
- Multi-factor authentication (MFA) is employed to protect access to sensitive systems.
6.1.3. Monitoring and Auditing
- The App employs automated systems to detect and respond to suspicious activities, unauthorized access attempts, or vulnerabilities.
- Regular audits and penetration testing are conducted to identify and address potential security gaps.
6.1.4. Secure Development Practices
- All software and infrastructure are developed and maintained using secure coding practices, adhering to frameworks like OWASP.
- Updates and patches are applied promptly to address known vulnerabilities.
6.2. User Responsibility
6.2.1. Account Credentials
- Users are responsible for maintaining the confidentiality of their login credentials, including usernames and passwords.
- Avoid using easily guessable passwords or sharing login details with others.
6.2.2. Device Security
- Users should ensure that devices used to access the App are secure by:some text
- Installing updates and patches for operating systems and applications.
- Using antivirus software and firewalls.
6.2.3. Avoiding Phishing
- The Company will never request sensitive information, such as passwords or wallet credentials, via email or other unofficial channels.
- Users are encouraged to verify communications claiming to be from the Company.
6.3. Data Breach Response
6.3.1. Detection and Notification
- In the event of a data breach that compromises user information:some text
- Affected users will be notified promptly, as required by applicable laws.
- The notification will include details of the breach, potential risks, and mitigation steps.
6.3.2. Remediation Steps
- The Company will:some text
- Investigate the breach and identify its cause.
- Implement corrective actions to prevent recurrence.
- Cooperate with regulatory authorities as necessary.
6.4. Disclaimer of Absolute Security
6.4.1. Limitations
- While the Company implements robust security measures, no transmission or storage system is entirely secure.
- Users acknowledge and accept the inherent risks of data transmission over the internet or blockchain networks.
6.4.2. Third-Party Systems
- Data stored or transmitted via third-party systems (e.g., cloud providers, blockchain networks) is subject to the security practices of those providers. The Company assumes no liability for breaches occurring within third-party systems.
7. Cookies and Tracking Technologies
Cookies and similar technologies are used within the App to enhance functionality, optimize performance, and analyze user behavior. Users have the ability to manage these technologies through their device or browser settings.
7.1. Types of Cookies and Technologies Used
7.1.1. Functional Cookies
- Enable essential features of the App, such as maintaining session data and ensuring seamless navigation.
- Without these cookies, certain functionalities may not operate as intended.
7.1.2. Performance and Analytics Cookies
- Collect anonymized data on user interactions with the App to:some text
- Identify usage trends.
- Optimize features and user experience.
- Address technical issues.
7.1.3. Preference Cookies
- Store user preferences, such as language selection or interface settings, to personalize the App experience.
7.1.4. Advertising and Tracking Cookies
- May be used to deliver targeted notifications or updates based on user activity.
- The Company does not use cookies for third-party advertising or cross-site tracking.
7.2. Consent and User Control
7.2.1. Managing Cookies
- Users can manage or disable cookies through browser settings or device configurations. However, disabling cookies may impact the functionality or performance of the App.
- Instructions for managing cookies are available from major browser providers (e.g., Chrome, Safari, Edge).
7.2.2. Cookie Consent
- Where required by law, users will be prompted to consent to the use of cookies before they are stored on their devices.
7.2.3. Opt-Out Options
- Users can opt out of analytics or performance tracking by adjusting settings within the App or through cookie management tools.
7.3. Tracking Technologies Beyond Cookies
7.3.1. Web Beacons
- Small graphic files may be embedded in the App to monitor user interactions or verify the delivery of notifications.
7.3.2. Local Storage
- Certain information may be stored locally on devices to enable offline functionality or improve load times.
7.4. Data Collected via Cookies and Technologies
7.4.1. Examples of Collected Data
- Session identifiers.
- Interaction timestamps.
- Error logs or performance metrics.
7.4.2. Retention of Data
- Data collected via cookies or tracking technologies is retained only for as long as necessary for its intended purpose.
7.5. Third-Party Services and Cookies
7.5.1. Use of Third-Party Cookies
- The App may use third-party analytics providers (e.g., Google Analytics) to gather aggregated data on user behavior.
- Third-party cookies are subject to the privacy policies of the respective providers.
7.5.2. User Choice Regarding Third-Party Cookies
- Users can manage or block third-party cookies through browser or device settings.
8. Children’s Privacy
8.1. Intended Audience
8.1.1. Age Restriction
- The App is strictly intended for use by individuals aged 18 or older. By accessing or using the App, you confirm that you meet the minimum age requirement.
8.1.2. Prohibition on Minors
- Individuals under the age of 18 are explicitly prohibited from:some text
- Creating accounts.
- Using the App or participating in its activities.
- Providing personal data for any purpose.
8.2. Data Collection Policy
8.2.1. No Intentional Collection
- The Company does not knowingly collect or process personal data from minors under any circumstances.
- Systems are designed to reject registration attempts by minors, where feasible.
8.2.2. Parental Reporting
- If a parent, guardian, or other party believes that a minor has:some text
- Registered for the App.
- Provided personal data.
- They should contact us immediately at [contact email/phone].
8.3. Steps Upon Identification
8.3.1. Investigation
- The Company will:some text
- Promptly investigate reports of minor participation.
- Request proof of age or parental/guardian consent where needed.
8.3.2. Data Removal
- If a minor is identified as having provided personal data:some text
- All associated accounts will be immediately suspended or terminated.
- Collected data will be securely deleted, unless retention is required by law.
8.3.3. Reporting Violations
- The Company reserves the right to:some text
- Report instances of unauthorized minor participation to relevant authorities.
- Implement additional safeguards to prevent future occurrences.
8.4. Limitations of Liability
8.4.1. User Responsibility
- Users who misrepresent their age or bypass verification measures assume full responsibility for any resulting actions or consequences.
8.4.2. No Guarantee
- While the Company employs reasonable safeguards to restrict access by minors, it cannot guarantee the complete prevention of unauthorized minor participation.
9. International Data Transfers
9.1. Scope of Data Transfers
9.1.1. Global Operations
- The Company operates globally and may transfer your personal data to servers or partners in countries outside of your country of residence to provide the App’s services.
9.1.2. Types of Transfers
- Data transfers may include:some text
- Storage on servers in foreign jurisdictions.
- Processing by international third-party service providers.
- Use of blockchain networks with nodes distributed globally.
9.2. Potential Risks
9.2.1. Variations in Legal Protections
- Some countries may not offer the same level of data protection as your home jurisdiction.
- By using the App, you acknowledge and accept this potential discrepancy in legal protections.
9.2.2. Blockchain Transparency
- Blockchain-based information (e.g., cryptocurrency transaction records) may be publicly accessible and immutable, potentially exposing certain data to international visibility.
9.3. Safeguards for Data Transfers
9.3.1. Compliance with Applicable Laws
- Data transfers are conducted in compliance with applicable regulations, including:some text
- The EU General Data Protection Regulation (GDPR) for European users.
- Other jurisdiction-specific data transfer laws as required.
9.3.2. Protective Measures
- The Company employs measures to protect your data during international transfers, such as:some text
- Standard Contractual Clauses (SCCs) for transfers from the European Economic Area (EEA) to non-EEA countries.
- Encryption of data during transmission and storage.
- Partnering only with service providers adhering to robust security and privacy standards.
9.4. User Consent
9.4.1. Explicit Consent
- By using the App, you explicitly consent to the transfer, storage, and processing of your data in countries outside your jurisdiction, including countries that may not have the same data protection laws.
9.4.2. Opt-Out Option
- Users unwilling to consent to international data transfers must discontinue use of the App and request account deletion via [contact email/phone].
9.5. Retention and Deletion Policies for Transferred Data
9.5.1. Retention Periods
- Data transferred internationally will be retained only as long as necessary for the purposes outlined in this Privacy Policy or as required by applicable law.
9.5.2. Deletion Requests
- Users can request deletion of data stored internationally, subject to the Company’s legal obligations and operational requirements.
9.6. Dispute Resolution
9.6.1. Regulatory Recourse
- Users within the EU or other jurisdictions with data transfer regulations may have the right to:some text
- File complaints with their local data protection authorities.
- Seek recourse under applicable laws in cases of unauthorized or improper data transfers.
9.6.2. Company Cooperation
- The Company will cooperate fully with relevant authorities to address and resolve concerns regarding international data transfers.
These expanded sections ensure compliance with international laws while addressing risks and user concerns about minors and data transfers. Let me know if further refinements are needed!
10. Changes to This Privacy Policy
10.1. Right to Modify
10.1.1. Company Discretion
- The Company reserves the right, at its sole discretion, to amend, update, or replace this Privacy Policy at any time to reflect changes in:some text
- Legal or regulatory requirements.
- Operational practices, technologies, or business priorities.
- User needs or industry standards.
10.1.2. Scope of Modifications
- Changes to the Privacy Policy may include, but are not limited to:some text
- Alterations to data collection, processing, or sharing practices.
- Updates to user rights, data retention periods, or security measures.
- Inclusion of new third-party service providers or operational regions.
10.2. Notification of Changes
10.2.1. Methods of Notification
- Any changes to this Privacy Policy will be communicated through one or more of the following methods:some text
- Updates posted within the App, clearly marked with the “Effective Date” of the revised policy.
- Notifications sent via email, push notifications, or other communication channels, where legally required.
10.2.2. User Responsibility
- Users are responsible for regularly reviewing this Privacy Policy and ensuring they are aware of the most recent version.
- The “Last Updated” date at the top of the Privacy Policy will reflect the most recent changes.
10.3. Effective Date of Changes
10.3.1. Immediate Effect
- Unless otherwise specified, changes to the Privacy Policy will take effect immediately upon being posted within the App.
10.3.2. Explicit Consent
- In jurisdictions where explicit consent is required for significant changes (e.g., GDPR), the Company may implement mechanisms (e.g., requiring users to accept the updated Privacy Policy) before allowing continued access to the App.
10.4. User Options Upon Policy Updates
10.4.1. Acceptance of Changes
- Continued use of the App after the changes take effect constitutes the user’s acceptance of the revised Privacy Policy.
10.4.2. Right to Discontinue Use
- Users who do not agree with the updated Privacy Policy must:some text
- Cease using the App immediately.
- Request account deletion via our email, subject to applicable legal requirements.
10.5. No Retroactive Changes
10.5.1. Pre-Change Data
- Changes to the Privacy Policy will not apply retroactively to data collected under a previous version unless explicitly stated and legally permitted.
10.5.2. Exceptions
- Retroactive changes, if required by law, will be:some text
- Clearly communicated to affected users.
- Accompanied by mechanisms for user consent or opt-out where applicable.
11. Contact Us
11.1. Communication Channels
11.1.1. General Inquiries
- Users can contact the Company for questions, concerns, or clarifications regarding this Privacy Policy via:some text
- Email: hello@mooncrack.io
- Website: mooncrack.io
11.1.2. Rights Requests
- Requests to exercise user rights (e.g., data access, deletion, or correction) should be submitted to hello@mooncrack.io with the subject line clearly specifying the nature of the request (e.g., “Data Deletion Request”).
11.2. Response Time
11.2.1. Standard Response Time
- The Company will respond to inquiries or rights requests within the legally required timeframe:some text
- 30 days for GDPR-compliant regions.
- 45 days for CCPA-compliant regions, with a possible extension of 45 additional days if necessary.
11.2.2. Expedited Response
- Priority will be given to urgent inquiries, such as those involving potential data breaches, unauthorized access, or critical privacy concerns.
11.3. Identification and Verification
11.3.1. Verification of Identity
- To protect user data and ensure compliance with privacy regulations, the Company may require users to verify their identity before processing certain requests. Verification measures may include:some text
- Submission of government-issued identification.
- Confirmation of email address, user ID, or other account details.
- Authentication of device details.
11.3.2. Non-Verified Requests
- Requests that cannot be verified due to insufficient information or documentation may not be processed, and the Company will notify the user of the reasons.
11.4. Escalation and Dispute Resolution
11.4.1. Dispute Resolution
- Users with unresolved privacy concerns can escalate their complaints to:some text
- Local data protection authorities (e.g., Data Protection Officer for GDPR, California Attorney General for CCPA).
- The Company’s designated Data Protection Officer (if applicable).
11.4.2. Cooperation with Authorities
- The Company will cooperate fully with regulatory bodies to address user complaints or investigate potential violations of privacy laws.